Fulfillment Policy
At Corral, we are committed to delivering your web hosting services promptly and efficiently. Please review our Fulfillment Policy to understand how we manage service activation and delivery.
1. Service Activation
- Immediate Activation: Upon successful payment, most of our web hosting services are activated immediately. You will receive an email confirmation with your account details and instructions on how to access your hosting services.
- Manual Activation: Certain services, such as domain registration, SSL certificates, or custom server configurations, may require manual processing. In such cases, activation may take up to 24-48 hours.
2. Order Confirmation
- Once your order is placed and payment is received, you will receive an order confirmation via email. This email will include details of the services purchased, as well as the next steps for accessing your account.
3. Service Delivery
- Web Hosting: Your hosting account will be provisioned immediately after payment, and you will receive access details via email. You can log into your control panel and begin using your hosting services right away.
- Domain Registration: Domain registrations are typically processed within a few hours. You will receive a confirmation email once the domain is successfully registered and linked to your hosting account.
- SSL Certificates: SSL certificates may require additional verification steps. The certificate will be issued and installed on your server within 24-48 hours after verification is completed.
4. Access to Services
- All hosting services are delivered digitally. You can access your hosting services through our customer portal using the credentials provided in your activation email.
- We do not provide any physical products; therefore, no shipping is involved.
5. Service Delays
- While we strive to activate and deliver all services promptly, delays may occasionally occur due to unforeseen technical issues or verification requirements. If there is a delay in fulfilling your order, our support team will notify you as soon as possible and work to resolve the issue.
6. Customer Support
- If you have any questions or need assistance with your services, our customer support team is available 24 hours a day to assist you. You can reach us through live chat or email at wordpress@corral.host.
7. Modification of Policy
- Corral reserves the right to modify or update this Fulfillment Policy at any time. Any changes will be posted on our website, and it is the customer’s responsibility to review the policy periodically.
By purchasing our services, you acknowledge that you have read and agree to the terms of this Fulfillment Policy.